Frequently Asked Questions

1. To book your ride at least 30 minutes in advance
   > Call 336-883-7278 
   or
   > click here to book on-line
   or 
   > book through your Umo app
   
   
2. Each Trip MUST either begin or end at the Coble Transportation Center
3. Pick-up or Drop-off at designated stops only

An area wide Shuttle Service that allows riders to schedule trips with one simple phone call. Riders can travel to designated stops within PART’s Shuttle Service area. Trips must either begin or end at the Coble Transportation Center.

1. To book your ride at least 30 minutes in advance
   > Call 336-883-7278 
   or
   > click here to book on-line
   or 
   > book through your Umo app
2. Each Trip MUST either begin or end at the Coble Transportation Center
3. Pick-up or Drop-off at designated stops only

Rider requested PART Express Shuttle stops.

The same low fare as all PART Express Services. REMEMBER … riding with Umo offers you Fare Capping and free transfers to other PART Express Services. Go partnc.org/PART-Rewards-Program for details.

Yes. Call 336-883-7278 a minimum of 30 minutes in advance for the first ride. Book multiple trips with one call.

• a minimum of 30 minutes in advance, or as much as one month in advance. 
• Riders can schedule repeat trips in advance.
• Call our Call Center at 336-883-7278 to discuss other advance booking options.

Monday - Friday 6:15 am - 9:15 pm

Saturday 7:15 am - 7:15 pm

Call 336-883-7278 at least 30 minutes in advance.

Our policy for no-call no-shows is three strikes you are out! We do have resolutions, please call our Call Center for more details ... OR BETTER YET ... PLEASE cancel your trips if you can not make your scheduled time.

Any Customer Service Agent can help you at the Coble Transportation Center or you can call our Call Center at 336-883-7278 Monday – Saturday 7am-7pm.